Withdrawal Policy

• Only USDT on the TRON (TRC-20) network can be withdrawn.
• XFS is not withdrawn directly: it can be exchanged back to USDT where the exchange is available. HiB is not exchanged or withdrawn.

• Withdrawals are sent to the USDT (TRC-20) address saved in Account → Settings. Saving or changing the address is confirmed with a code sent to your email.
• Check the address carefully. Blockchain transfers cannot be reversed, and a transfer to an address on another network cannot be returned.

• The minimum withdrawal is 100 USDT.
• A fee of 1% is held back from the amount sent to your address; the full requested amount is deducted from your USDT balance when the request is created.
• The current values are always shown on the withdrawal page and on the Fees & Limits page.

• Each request is confirmed with a code sent to your email and appears in your history with the status "Awaiting confirmation".
• Withdrawal requests are reviewed and processed by the XFasil team. Most requests are processed quickly; in some cases processing can take up to 24 hours, for example during periods of high load or when an additional security check is needed. After processing, USDT is sent to your address and the transaction hash appears in your history.
• XFasil may ask for additional information, delay or decline a withdrawal where it reasonably suspects fraud, abuse of the platform, a breach of the Terms or a legal requirement.
• Every request, including one that cannot be completed, is reviewed individually by XFasil, and its status is shown in your history.

You can ask about any request in the Support Center (category "Withdrawal").